Key Responsibilities
• Cash/ Cheque/ Bill Receipt and Payment by managing queues, ensure security and maintaining cleanliness in the cash area.
• Perform swift and accurate cash transactions, both receiving and disbursing, and ensure correct denominations are handled.
• Deliver customer-centric service at the cash counter, ensuring satisfaction through courteous interactions and the amiable resolution of any disputes.
• Load cash into ATMs, manage cash unloading, and perform daily reconciliation.
• Assist with cash and vault management, which includes balancing cash tills and managing vault keys when the Cash In-Charge is absent.
• CTR & STR preparation as per BFIU guidelines.
• Stay aware of fake notes, fraudulent transactions, and money laundering activities, and adhere to all banking regulations and policies.
• Follow the guideline of internal control and compliance instruction issued by Bangladesh Bank & AlB PLC and ensure daily, weekly, monthly and quarterly functional checklist.
• Achieve KPI targets like deposit, Accounts, Credit Cards, Loan and others.
• Maintain an adequate stock of forms and brochures in the cash area.
• Maintain confidentiality of customer and bank information.
• Promote and advise customers on Bank’s Product & Services.
Job Descriptions
Academic Qualification
• Minimum 4 years Bachelor in any discipline from any UGC approved university. 3rd Division/class in any exam are not eligible to apply.
• SSC & HSC: Minimum GPA 3.00 out of 5.00
• Graduation (from any UGC-approved university): Minimum CGPA 2.50 out of 4.00
Compensation Package
The selected candidates shall be on probation for a period of 01 (one) year with an attractive compensation package. After completion of probation period he/she will be absorbed as "Officer(Cash)”.
Competencies:
• Should have computer literacy.
• Excellent verbal and written communication skills.
• Proficiency in computer applications, including MS Office.
• Smart, Team player, paired with agile mindset and can-do attitude.
• Able to work under pressure and have positive mind-set.
Experience
• Not Applicable
Age
• Maximum 32 years on the date of publication of job advertisement